Privacy Policy

Last updated: July 21, 2024

Overview

Coastal Alps LLC operates Ruby Chat and related services. This policy explains data collection, processing, and user rights across jurisdictions including the EU, UK, Canada, and US states.

Data Collection

We collect the following types of information:

• Personal identifiers: Names, email addresses, IP addresses
• Device information: Mobile device IDs, OS details, hardware specifications
• Usage data: Log files, browsing history, feature interactions
• Payment data: Handled by Google Play Store and Apple App Store

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

AI Products & Third Parties

Ruby Chat uses OpenAI for AI-powered features including chatbots, natural language processing, and image generation. User inputs are shared with these providers for service delivery.

Data Sharing

We do not sell personal information. Sharing occurs only during business transfers. Payment processors and AI service providers receive data per written agreements.

User Rights

Depending on your location, you may request:

• Access to personal data
• Correction or deletion
• Data portability
• Withdrawal of consent

Exercise your rights via: https://rubychat.app/data-request

Data Retention

Information is retained while accounts remain active. No purpose in this notice will require us keeping your personal information longer than the period of time in which users have an account with us.

Security

We implement appropriate security measures to protect your data. However, no system is 100% secure, and we cannot guarantee protection against unauthorized access.

Contact Information

Data Protection Officer: [email protected] | +1 818 850 4239

Address: 30 N Gould St ste r, Sheridan, WY 82801, USA